The International Journal of Excellence in Healthcare Management is a refereed journal published by Hamdan Bin Mohammed Smart University. The journal is designed to be a platform for understanding issues related to quality in Healthcare Management and act as an international forum for the exchange of global thoughts and practices regarding excellence in healthcare. The topics addressed are managerial and educational in nature, which encourage the transfer of theoretical and time-tested aspects of healthcare into practice. By focussing on the practical aspects of quality assurance, innovation, management, continuous improvement and performance management, the Journal aspires to provide a network for practitioners to improve quality within their individual organisations.